S3 Surface Solutions, LLC
II. INFORMATION WE COLLECT
Information Supplied by User: If you fill out the “Contact Us” form on this website, we will ask you to provide some Personal Information, including, but not limited to, your name, e-mail address, phone number and personal message. Also, we may receive your Personal Information from your other communications with us, including, but not limited to, online chat, registration form subscribing to information from our website, or through your participation in our mailing list activities, blog activities, newsletter activities, e-mail correspondence and/or e-mail auto-response correspondence. Personal Information that you provide to us will be used so that we may respond to your inquiries. We may also use the Information you provide to us to communicate with you in the future. If you do not wish to receive these communications, you may opt out (Unsubscribe) as described below.
Information from Web Server Logs: When you use our website, we may track Information relating to your use and activity, and store this Information in web server logs. Web server logs are records of activity on our website. Our servers automatically capture and save the Information electronically. Some examples of the Information we collect in our web server logs, include, but are not limited to:
- the name of our internet service provider,
- your unique internet protocol address,
- the city or town, county, state and country from which you access our website,
- the type of browser you are using,
- the type of computer or device you are using,
- the specific links and number of links you click within our website,
- the date and time of your visit,
- the web page from which you arrived at our website,
- the pages you viewed on the website, and
the specific searches and inquiries you performed on our website.The Information collected in the web server logs assists us in administering the website, analyzing its usage, protecting the website from in appropriate use and improving the user’s experience of the website.
Information from Cookies: In order to offer a customized and personal website experience, our website, and related applications, may use browser cookies, also known as cookies, and related technologies to track Information about you. Cookies are small pieces of data that are sent to your browser from a web server and stored on your computer’s hard drive. Cookies are used, amongst other functions, to customize content, to tell us where visitors go on a website, to help you navigate the website during your visit and to save preferences for you so you won’t have to re-enter them each time you visit. Most internet browsers are automatically set up to accept cookies, although, you can typically set your browser to disable cookies or notify you when you receive a cookie. If you desire to disable cookies on your browser, there is typically a simple procedure to do so in most browsers. However, please be aware that our website may not function properly if your browser does not accept cookies.
Third Party Cookies may also be used to collect your Information. Third party cookies are not the same as browser cookies. Third party cookies are used, amongst other functions, to credit any purchases you make on our website to the referring sales and marketing partner. Please be advised that although browser cookies and third party cookies work jointly together, if you delete a browser cookie, this does not mean that the third party cookie will be automatically deleted. In fact, the third party cookie may just replace the deleted browser cookie.
Web Beacons may also be used to collect your Information. Web beacons are small pieces of code placed on web pages, videos and in e-mails that can help us collect Information about your device and browser. They can be used, among other functions, to help deliver cookies to a user’s browser while viewing an e-mail or webpage, to count users who have visited the website, and to determine if e-mail messages have been opened and/or clicked.
For additional information about how to manage cookies, please see
III. HOW WE USE YOUR INFORMATION
Personal Information: In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We do share Personal Information with vendors who are performing services for the Company, such as (i) to assist us with e-mail communications with our website users and customers, website development, upgrades, and support, (ii) to assist us with offering, tracking, repairing, restoring and billing for products and services we sell, and (iii) to assist us with managing customer relationships and analyzing and managing sales cycle data and analytics. We also reserve the right to use your Personal Information in connection with the transaction or service with which
it was given, in connection with security assessments, in relation to other products, services, contests, or promotions we may offer, and in connection with internal reporting and data analysis.
IV. HOW WE SHARE YOUR INFORMATION
We reserve the right to disclose your Personal Information to third parties in accordance with the following provisions.
Third-Party Service Providers: We may provide Personal Information and Non-Personal Information to third party service providers who assist us in:
- helping us understand the usage of our website by our users,
- maintaining and operating the website,
- hosting our servers,
- providing security for our website and users,
- providing customer relationship management tools,
- managing the sales cycle of our customers,
- processing payments,
- product fulfillment services,
- search engine optimization services,
- managing and analyzing sales and business metrics,
- reporting services, and
- other similar or related services.
The Company is not liable for the use or misuse of your Information by these third party service providers. In this situation, the use of your Information shall be governed solely by the third party service providers’ privacy policies. If interested, please feel free to request a list of our third party service providers as well as a link to their privacy policies by contacting us via mail or e-mail at the address identified in the “Contact Us” section below.
Related Entities: We may provide Personal Information and Non-Personal Information to related entities, which are entities that we legally control with voting rights or entities that control us with voting rights.
Legal Requests, Preventing Harm and Security: We may disclose your Personal Information and Non-Personal Information (i) in response to a legal request, such as a search warrant, court order or subpoena, if we possess a good faith belief that the law requires us to do so, (ii) if we have a good faith belief it is necessary to detect, prevent and address fraud and other illegal activity, or to prevent death or imminent bodily harm, or (iii) address potential or actual security vulnerabilities or threats to the website.
Sales and Marketing Partners: We may disclose your Personal Information and Non-Personal Information to participants in our sales, marketing and fulfillment programs, including, but not limited to, sales and marketing agents, retailers, distributors, and product installers for the purpose of selling, marketing or installing the Company’s products and services. We may also disclose your Personal Information and Non-Personal Information to individuals and companies who contract with us to jointly promote our products and services. These individuals and companies may also contact you regarding other products or services.
California Law: California Civil Code Section 1798.83 grants California residents who are individual consumers or users of this website to request certain information regarding the Company’s disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us via mail or e-mail at the address identified in the “Contact Us” section.
V. ADVERTISING AND REMARKETING
Opt Out Links:
Opting out of Google Analytics with Google’s Browser Add-on:
Opting out of Google AdWords: https://support.google.com/ads/?hl=en#topic=2941003
Information on Google’s remarketing ad campaigns:
Information on Google’s use of the data from your visits to Google’s partners’ websites or apps:
VI. HOW WE USE ANALYTICS
We reserve the right to use analytics tools and other third party technologies, such as Google Analytics, to collect Non-Personal Information. These tools and technologies collect and analyze certain types of information, including, without limitation, cookies, internet protocol addresses, device and software identifiers, URLs, onsite usage and behavior information, metrics, statistics, purchase history, MAC addresses mobile unique device ID and other similar information.
VII. DO NOT TRACK REQUESTS
We do not respond to Do Not Track (“DNT”) signals at this time. DNT is a preference you can set in most web browser to inform websites that you do not want to be tracked. You can typically enable or disable DNT by visiting the Preferences or Settings page or your web browser.
VIII. HOW WE PROTECT YOUR INFORMATION
We implement reasonable security measures designed to protect your Information from unauthorized access. We further protect your Information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your Information will be 100% secure, as no security measures are 100% secure. We cannot guarantee that our security measures will prevent every unauthorized attempt to access, use or disclose your Information. Thus, by using this website, you acknowledge that you understand and agree to solely assume these risks.
IX. SOCIAL MEDIA
X. REVISING PERSONAL INFORMATION
We may entertain your request to revise your Personal Information under the following conditions: (i) that the request is legitimate, and (ii) that you provide satisfactory identification before your request. However, we reserve the right to deny your request at any time and for any reason. Furthermore, we reserve the right to charge you for any expense we incur in connection with your request.
XI. HYPERLINKS ON OUR WEBSITE
XII U.S. SERVERS
All Personal Information provided to us shall be stored on our servers in the United States. In the event that you reside outside the United States, and you use this website, by your use of this website you consent to the collection, storage and transfer of your Personal Information to the United States.
This website is a General Audience site. Pursuant to the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personally identifiable information (“PII”) from anyone under the age of thirteen (13) without parental consent. Any person who provides their PII to us through this website represents that they are 13 years of age or older. If you become aware that your child who is under the age of 13 has provided PII to us without your consent, upon your request, we will remove such PII. To make such a request, please contact us via mail or e-mail at the address identified in the “Contact Us” section.
XIV. CONTACT US
1558 Serrano Circle
Naples, FL 34105
XV. MATERIAL MODIFICATIONS
Dates of Material Modifications after April ___, 2016: None